Frequently Asked Questions
Everything you need to know about your CAMILLA journey.
How do I care for my CAMILLA silk garments?
To preserve the intricate hand-beaded details and vibrant prints, we recommend professional dry cleaning only. Store your silk pieces in a cool, dry place away from direct sunlight.
What is your return policy?
We offer returns on full-priced items within 30 days of purchase, provided they are in original condition with tags attached. Please note that for hygiene reasons, earrings and swimsuits with removed hygiene seals cannot be returned.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay for interest-free installments.
Are the embellishments on my garment hand-applied?
Yes, each CAMILLA piece is a work of art. Our signature crystals and beadwork are applied by hand by skilled artisans, making every garment unique.